Return & Refund Policy

Return & Refund Policy 📦💕

Last Updated: September 8, 2026

We want you and your little one to be completely happy with every purchase from Mymiminet. If something isn't quite right, we're here to make it better. 🤗

30-Day Happiness Guarantee 🗓️

We accept returns on most items within 30 days from the date of delivery.

To be eligible for a return:

  • Items must be unworn, unused, and in their original condition with all tags attached

  • Items must be in their original packaging

  • Final sale items (see exclusions below) are not eligible for return

How to Start a Return 🔄

Step 1: Email us at service@mymiminet.com with:

  • Your order number 📋

  • The item(s) you wish to return

  • Reason for return (optional but helpful for us to improve!)

Step 2: We'll send you a Return Authorization (RMA) number and return shipping instructions within 24 hours.

Step 3: Pack your item(s) securely, include the RMA number on the package, and ship them back to us.

⚠️ Important: Packages sent without prior authorization may not be accepted. Please always contact us first!

Return Shipping Costs 🚚



Situation Who Pays?
Item arrived damaged, defective, or incorrect We pay — we'll email you a prepaid shipping label 💌
Changed your mind / no longer needed You pay — return shipping is the buyer's responsibility
Wrong size ordered You pay — we recommend checking our Size Guide before ordering!

💡 Tip: We recommend using a trackable shipping service for returns. We are not responsible for packages lost in transit on their way back to us.

Refunds 💰

Once we receive and inspect your return, we will process your refund within 3–5 business days.

Refund method: Refunds will be issued to your original payment method (credit card, PayPal, Shop Pay, etc.).

Processing time: It may take 5–10 business days for the refund to appear on your bank or credit card statement, depending on your bank's processing time.

Damaged, Defective, or Incorrect Items 😟

We're truly sorry if something went wrong! If your order arrives:

  • ❌ Damaged (during shipping)

  • ❌ Defective (manufacturing issue)

  • ❌ Incorrect item (we sent the wrong product)

Please contact us within 48 hours of delivery at service@mymiminet.com with:

  • Your order number

  • Photos of the item (for damaged/defective items) 📸

  • A brief description of the issue

We will make it right by sending you a replacement or issuing a full refund — including original shipping costs. 💕

Exclusions (Final Sale Items) 🚫

The following items are not eligible for return or exchange:

  • 🧸 Intimate items (due to hygiene and safety reasons)

  • 🩲 Underwear, swimwear, and potty training pants

  • 🎁 Gift cards

Exchanges 🔄

We do not offer direct exchanges. If you need a different size or color, we recommend:

  1. Returning your original item(s) for a refund

  2. Placing a new order for the item you'd like

This way, you get the correct item faster without waiting for exchange processing! ⏱️

International Returns 🌍

For orders shipped outside the US:

  • Return shipping costs and customs fees are the buyer's responsibility

  • We recommend using a trackable shipping method

  • Refunds will be processed once we receive the returned item(s)

Need Help? 💬

Our customer support team is here for you!

📧 Email: service@mymiminet.com

Mymiminet — Gentle Care for the Little One Just Arrived. 🌙💛